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  • Is it necessary to purchase any insurance?
    Medical Check-ups will be carried out at Hospital da Luz, in Lisbon, at Hospital da Luz in Setúbal, or at another satellite Hospital of the Luz Saúde Group.
  • Is my procedure covered by insurance?
    The clinical team at Infitravel Saúde strongly advises you to do so. In this way, you will contribute to providing you with a service with the required medical quality and rigor.
  • How far in advance should I reserve my place?
    The clinical team at Infitravel Saúde strongly advises you to do so. In this way, you will contribute to providing you with a service with the required medical quality and rigor.
  • Where will the Medical Check-ups be carried out?
    Medical Check-ups will be carried out at Hospital da Luz, in Lisbon, at Hospital da Luz in Setúbal, or at another satellite Hospital of the Luz Saúde Group.
  • What methods do I have available to pay for my Tour?
    Payment for your Tour can be made via bank transfer or PayPal.
  • I am interested in a Medical Check-up / Health Package. How do I purchase it?
    We start with a request for additional information. Then our Medical department will establish contact to provide all the relative information around the product and the eventual acquisition steps. Every time Infiworld makes a sale of any service, it will deliver documentation mentioning the objectives and characteristics of the service, the date of the service, the price as well as the payments already made. The contract will be deemed to have been accepted with the delivery of the clients booking reservation, program, if any, and the respective standardized information, provided that the payment, even partial, of the trip has been verified.
  • Can I personalize my Medical Check-up?
    Medical Check-ups will be carried out at Hospital da Luz, in Lisbon, at Hospital da Luz in Setúbal, or at another satellite Hospital of the Luz Saúde Group.
  • Will I always have to fill out a medical questionnaire before undergoing a Medical Check-up?
    The clinical team at Infitravel Saúde strongly advises you to do so. In this way, you will contribute to providing you with a service with the required medical quality and rigor.
  • Will I always be accompanied during my Medical Check-up?
    Payment for your Health Package / Check-up can be made via bank transfer or PayPal.
  • How many days after surgery will I be able to return home?
    The clinical team at Infitravel Saúde strongly advises you to do so. In this way, you will contribute to providing you with a service with the required medical quality and rigor.
  • Who will follow up on my case after my return?
    The Infitravel Saúde team will follow-up after your return, serving as a link between the client and the hospital, whenever necessary. However, it is also advisable that you seek the support of your attending physician, in order to ensure a connection between him and our medical team.
  • How will I communicate with the doctors, nurses and other healthcare professionals involved in my care?
    In this regard, please consult our Terms and Conditions< /a>.
  • In what language will my process be written?
    Payment for your Health Package / Check-up can be made via bank transfer or PayPal.
  • Who can I contact to clarify any doubts when I return to my country?
    The clinical team at Infitravel Saúde strongly advises you to do so. In this way, you will contribute to providing you with a service with the required medical quality and rigor.
  • Will I be able to make a hotel reservation through Infitravel?
    In this regard, please consult our Terms and Conditions< /a>.
  • Where can you buy tickets for a Tour?
    In this regard, please consult our Terms and Conditions< /a>.
  • What methods do I have available to pay for my Health Package / Check-up?
    Payment for your Health Package / Check-up can be made via bank transfer or PayPal.
  • If for some reason you cannot attend a Medical Check-up or Tour already booked, what happens?
    In this regard, please consult our Terms and Conditions< /a>.
  • At what point in the entire process can I change my mind? What happens in this case?
    In this regard, please consult our Terms and Conditions< /a>.
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